Fresh Food. Great Flavor.

Terms & Conditions

This page (together with the documents referred to herein) tells you the terms and conditions upon which we will supply to you the products (Products) listed on our website www.Freshchefsnashville.com.  Please read these terms and conditions carefully before ordering any Products from our Site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

 

SERVICE AVAILABILITY

 

Our site is only intended for use by people residing in Tennessee (Davidson county and some surrounding counties). Please contact us for more details if you live outside of Davidson County.

 

YOUR STATUS

 

By placing an order through our Site, you warrant that: you are legally capable of entering into binding contracts; you are at least 18 years old; you are resident of a Serviced County and surrounding counties; you are accessing our site from a Serviced County and surrounding counties.

 

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

 

After placing an order through our standard order form on our Site, you will receive an e-mail from us acknowledging that we have received your order (Acknowledgement). Please note that this does not mean that your order has been accepted.

 

VOUCHERS AND GIFT CARDS

 

We may offer gift cards, discount promotions and other types of voucher (Voucher) which require to be activated by online application in order for the holder to commence delivery of Products through a Service. If paid for, the Voucher is deemed to have been sold at the time of payment for it. All of these terms and conditions shall become applicable as between us and the holder of the Voucher (Holder) when the Holder redeems the Voucher by applying for a Service to commence. A Voucher may only be used once by its Holder and may not be copied, reproduced, distributed or published either directly or indirectly in any form or stored in a data retrieval system without our prior written approval.

 

We reserve the right to withdraw or deactivate any Voucher (other than a paid-up gift card) for any reason at any time. Vouchers may only be redeemed through our Site and not through any other website or method of communication. To use your Voucher you will be required to enter its unique code at the online checkout and use of such code will be deemed to confirm your agreement to these terms and conditions and any special conditions attached to the Voucher.

 

Any discounts attached to Vouchers apply to the price of the Products ordered only and not to delivery charges, if any, which will be chargeable at normal rates.

 

RISK AND TITLE

 

The Products will be at your risk from the time of delivery.

 

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges. To maintain the integrity of products after delivery, we recommend that you immediately refrigerate or freeze perishable items and also follow all applicable re-heating standards for proteins.

 

PRICE AND PAYMENT

 

The price of the Products and our delivery charges, if any, will be as quoted on our Site from time to time, except in cases of obvious error.

 

Product prices include applicable taxes. Product prices and delivery charges, if any, are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.

 

Payment for all Products and Services must be by credit or debit card. We accept payment with American Express, Visa and Mastercard, PayPal, Dinners Club. We reserve the right to change the payment methods we accept at any time.

 

OUR REFUNDS POLICY

 

If you refuse a Product from us:  we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of product refusal. In which case, we will refund the price of the Product in full, and any applicable delivery charges.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

 

WARRANTY

 

We warrant to you that any Product purchased from us through our Site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

 

OUR LIABILITY

 

If we fail to comply with these terms and conditions we shall only be liable to you for, at most, the purchase price of the Products. Nothing in this agreement excludes or limits our liability for any matter for which it would be illegal for us to exclude or attempt to exclude our liability.

 

WRITTEN COMMUNICATIONS

 

Applicable laws require that some of the information or communications we send to you should be in writing. When using our Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website.

 For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contacts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

 

NOTICES

 

All notices given by you to us must be given to Fresh Chefs Inc. at www.freshchefsnashville.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website.24 hours after an e-mail is sent, or on the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

 

OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

 

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority.

 

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